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Privacy Policy

Last Updated: May 13, 2026

At dskro, your privacy and security are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your personal and transactional data when you use our marketplace and escrow services to trade digital assets and physical hardware products.

1. Information We Collect

To provide a secure escrow environment and facilitate both digital and physical transactions, we must collect specific personal, logistical, and financial data.

1.1 Personal Identification Information (KYC)

To maintain a fraud-free platform, dskro enforces a mandatory KYC policy. We collect:

  • Full legal name
  • Date of birth
  • Government-issued identification (e.g., CNIC)
  • Photographic evidence for identity verification and matching

1.2 Financial Information

To process your purchases securely and facilitate seller withdrawals, we collect:

  • Billing addresses and payment method details (processed securely via our partner, Safepay).
  • Bank account or digital wallet details strictly for processing Seller withdrawals.

1.3 Shipping and Logistics Data

Because dskro facilitates the sale of physical goods (gaming accessories, mobile hardware), we collect:

  • Physical delivery addresses.
  • Contact phone numbers required by courier and postal services.
  • Tracking numbers and shipment status data.

1.4 Platform Activity and Chat Logs

We log all user activity on the Platform, including all messages and attachments sent within the dskro chat system. These logs are permanently tied to your account. This is a mandatory security measure to prevent fraud, protect users, and provide irrefutable evidence during dispute resolution.

2. How We Use Your Information

We utilize the collected data strictly to operate, secure, and improve the dskro platform:

  • To Verify Identity: Ensuring all users are legitimate to prevent scams, account theft, and money laundering.
  • To Process Transactions: Facilitating the escrow hold, releasing funds securely, and executing Safepay withdrawals.
  • To Facilitate Physical Deliveries: Providing Sellers with your designated shipping address so they can dispatch physical hardware and accessories.
  • To Resolve Disputes: dskro chat logs, digital transfer records, and physical shipping tracking IDs are the primary evidence used by our administrative team during investigations.
  • To Enforce Policies: Identifying and permanently banning bad actors, fraudsters, or users making false claims.

3. Data Sharing and Third Parties

dskro explicitly does not sell your personal data to advertisers or third-party marketers. We only share specific data with trusted partners strictly necessary to operate our marketplace:

  • Payment Processors: Financial data is shared with Safepay to facilitate secure buyer deposits and seller withdrawals.
  • KYC Partners: Your ID verification documents are processed by our secure, certified compliance partners.
  • Sellers and Logistics Partners: If you purchase a physical product, your shipping address and contact number will be shared with the Seller and the respective courier service solely for the purpose of delivering your item.
  • Legal Authorities: We reserve the right to disclose user information if required by law, court order, subpoena, or to protect the legal rights and safety of dskro and its users against severe fraud or illegal activity.

4. Data Security and Retention

We employ industry-standard security measures, including SSL/TLS encryption, to secure your data during transmission. Your escrowed funds, KYC documents, and payment data are handled within highly secure, compliant server environments.

For legal, financial, and anti-fraud compliance, dskro retains your transaction history, chat logs, and KYC verification data for as long as your account is active, and for a legally mandated period following account closure.

5. Your Data Rights

Subject to local laws and our mandatory data retention requirements for financial compliance, you have the following rights regarding your data:

  • Access and Correction: You may access and update your contact and shipping information directly through your dskro account dashboard.
  • Account Deletion: You may request the deletion of your personal data. Please note that due to our strict escrow and anti-fraud policies, requesting data deletion will result in the immediate and permanent termination of your dskro account.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our dedicated support team via the help center on the dskro platform.